Shipping Rates:

• Flat-Rate Shipping: $8 flat-rate shipping on all U.S. orders.
• Free Shipping: Enjoy free shipping on orders over $150!

Processing Time:

Orders are processed and shipped out within 24-48 hours.

Local Pickup:

Free Local Pickup: Available in Ooltewah, Tennessee. Choose the local pickup option at checkout.

Shipping Method:

We ship via standard carriers, ensuring your package arrives safely and promptly.

Shipping Times:

Shipping times vary based on your location and the shipping method selected. You will receive a tracking number once your order has shipped.

International Shipping:

Currently, we do not offer international shipping.

Return Conditions:

• Returns must be requested and postmarked to us within 10 days from your date of purchase.
• Items must be in new condition, with tags still attached, and free of odors, pet hair, or other user damage/wear/tear.
• Returns are eligible for store credit only.

Non-Returnable Items:

• HOBO bags
• GoodR sunglasses
• Sale/clearance items

Return Shipping:

Shipping charges (both original and return) are the customer's responsibility.

How to Return:

In-Store Returns:

• Bring your item to our store during business hours for an easy return process.

Mail-In Returns:

• Package your return items securely.
• Include the receipt and ensure the tags are attached.
• Mail your return to the following address:

Barn Door Boutique
Attn: Returns
9470 Bradmore Lane
Suite 104
Ooltewah
TN 37363

Processing Your Return:

Once we receive your return, please allow 5-7 business days for us to process your store credit.

Exchanges:

To exchange an item, please return it for store credit and place a new order for the desired item.

Contact Us

If you have any questions or need further assistance, please do not hesitate to contact us:

Phone: +1 423-803-2300

Email: Hello@barndoorboutiquetn.com

Thank you for shopping with Barn Door Boutique! We appreciate your business and are here to ensure you have the best shopping experience possible.

Purchases made between 11/21/25 - 12/24/25 may be exchanged or returned for store credit by 1/15/26.

Items must be in new condition with tags attatched.

Original receipt or gift receipt must be presented at the time of return.

All clearance items are final sale.